Hearing the same songs over and over again means that the emergency playlist has kicked in:

• If the media player has not been updated with new content (new songs and playlists) for a while, it plays a so-called "emergency playlist". This playlist contains only a handful of random songs

• The emergency songs are played in repetition, without a dramaturgy and do not go together (which you will notice)

• Those random songs serve as a reminder to take action

• The activation of the emergency playlist means that the regular, designated playlist ran out

  • • that only happens when the media player has not been updated for a while

• Bring the media player back online as soon as possible to ensure that it can download the music content (the latest playlists)

• If you experience problems with this step, please follow the instructions here or contact us